Testimonials
Testimonials from a small selection of the thousands of people that we have helped with their debt problems:
A few months ago I rang the Financial Helpline for advice as we were severely in debt and at an extremely low point in our lives. I rang on the Friday and you rang me back on the Sunday on your day off and talked to me for 3 hours giving me sound, reassuring advice on how to deal with our issues. I must admit that I was a little bit sceptical that someone would be willing to advise me for free without any alternative motive, but I was wrong you just genuinely are a kind person. You gave me your mobile number and told me if I needed you, to ring you anytime, something you stuck by as I rang you on several occasions. At the time we were unable to afford an IVA but when we were, you passed us on to Matthew who has worked extremely hard for us and I am happy to say we are now in an IVA.
I would just like to thank you for your consistent reassurance and allowing us a second chance at life, it may sound dramatic but its true.
- Mr & Mrs M from Birmingham
Thank you so much for your help. Before we came to you we were huglely in debt and I could not see a way out. Thanks to you - a lot of our debt has been written off and I can see a way forward now. Once again, thank you.
- Mr J from Walsall
May I thank the Financial Helpline for your advice and help and I know I have made a complete mess of things and I still cannot believe how bad I have made things.
I know I have a very long way to go but at least, thanks to Pearl, I do not feel suicidal anymore and the post in the mornings is not as difficult to face as it was. I can open it without being physically sick or hiding it till I find the strength the open it.
I cannot thank you enough for helping to sort me out and I have learnt a big lesson in finance. If you can't pay for it, don't have it!!
I still cannot believe that I have "taken the bull by the horns" and contacted you and Pearl was so lovely and listened to everything I had to say. I know it is all my fault and she never once made me feel like an idiot.
Thank you a million times for all your help.
- Mr G from Essex
Thank you very much for listening to me about my debt worries. I am extremely grateful for your help, advice and informative papers. I have changed my work line and will continue to try to honestly reduce my debts.
If I still need help in the future, I will keep your address and phone number close by. Thank you.
- Mrs K from Wales
I would like to thank you all who are involved in helping people and families like myself. My family would lay in ruins now if you had not helped sort out my mess I got into.
Now we have a proper life again which is down to the professionalism of you all, and the pride shown in your work. The explaining and advice you give and time it takes to do all that is a credit to you all.
- Ms L from Stoke-on-Trent
We would like to thank you all so much for your excellent service and for talking to us both and helping us through our crises. You have guided through stage by stage and we have taken your advice. Thankyou again for your excellent service and politeness.
- Mr F from Birmingham
I would like to say how impressed I am with Ms Pearl Yates whom I have just spoken with on the telephone. Although I have an IVA with a different firm, she spent around 15 minutes explaining different scenarios to me. If Ms Yates is a typical example of the calibre of staff in your company, then I wish I had contacted myselves at the beginning of my IVA instead of *****.
- Mr & Mrs T from Oxford
I wish to record my heartfelt thanks to all at The Financial Helpline for all the assistance given to me over the last two years. I have read horror stories in the press of how some people have been driven to despair, and beyond, by some creditors. Thanks to you I have been spared this. To put it simply: you did for me what you said you would do, I am eternally grateful.
- Mr R from Lichfield
Thank you for making me laugh again and for your support and advice and practical help. I feel I have a real friend at the end of the telephone and that I'm not alone in this difficult time. With much appreciation for the life-line you've offered. Kindest regards and warmest wishes.
- Miss H from Glasgow
Thank you, thank you, thank you! I could not sleep but now I can. My debts are affordable and I have my life back too...
- Mr D from Cardiff
The IVA suggested by Pearl has transformed my life. Just to know my debts are being dealt with is a relief but I can now spend some money on my son. I really appreciate your help. Thank you.
- Miss M from Reading
Thank you for all your help, it has made my life much easier. Thanks to the staff who helped me through this difficult period.
- Mr and Mrs H from London
Thank you for making me laugh again and for your support, advice and practical help. I feel as though I have a friend at the other end of the phone. Kindest regards and warmest wishes...
- Ms F from Middlesex
I would like to thank you all who are involved in helping people and families like myself. My family would lay in ruins now if you had not helped sort out my mess I got into.Now we have a proper life again, which I down to the professionalism of you all, and the pride shown in your work, the explaining and advice you give and time it takes to do all that, is a credit to you all, and me and my family thank you.
- Mr H from Kent
Thanking you for all the help and support you have given during this year for which I am eternally grateful for.
- Mr A from London
We were delighted to meet you all on friday.
We came away so reassured and we thank you for that.
Very best wishes.
- Mr & Mrs H from Derbyshire




